Simple to


Easy to





learn how your students' experience measures up to national, local and competitor benchmarks

  • Benchmark results for deeper understanding
  • Tailor the survey to meet your needs
  • Receive professional high-impact reports
  • Covers halls, PBSH and private rentals
  • Track emerging sector trends
  • Save hundreds of hours of work
  • Benefit from recognised industry awards
  • Measures all aspects of the experience

Every year, more and more institutions opt-in to the National Student Housing Survey. Take a moment to explore some of the benefits, download the information pack and learn why so many of your competitors are already involved!

NSHS Key Facts


Students Surveyed

University Partners

Private Hall Providers

Features & Benefits

The control and flexibility you need

  • Participation in the NSHS is easy, and basic participation is free to all institutions. We setup and host the survey for you, and provide marketing materials and advice on how to effectively publicise it to your students. Once data collection is complete we'll do all the analysis and you can access the data on your live reporting database. We even provide a national prize draw incentive.

  • We can add tailored questions into the core question set, eradicating the need for you to also carry out costly internal surveys. Not only do you save thousands of pounds and hundreds of hours of work, but you also gain all the benefits of professional research conducted at a national level.

  • The NSHS runs in two waves; Autumn (Oct-Nov) and Spring (February-May). By participating in both waves your institution will gain valuable entry and exit data. You will also be able to act on information sooner. Each wave is optional but we recommend participation in both waves.

  • The survey takes a comprehensive look at all aspects of the student accommodation experience, from the search process right through to reasons for leaving, and everything in-between. The question set uses a modular approach with core and optional question modules. This has been designed to give participants more control over the questions you ask your students. It also enables universities and PHPs to track relative performance over time and measure the impact of changes to the local accommodation landscape.

  • By participating in a national survey, you'll have the option of benchmarking your results against any group of institutions you define, or against regional, national or mission-group results. This can help you to really understand your performance in context and identify specific strengths, weaknesses and opportunities for improvement.

  • The NSHS has been carefully designed to provide a compelling and interactive experience for your students. The question set includes sophisticated routing to ensure that individual students are kept engaged and are only asked questions relevant to them. Once the survey goes live our admin system allows you to monitor the number of responses in real-time and adjust your promotional activity accordingly.

  • The NSHS recognises excellence; each year a number of awards are made to organisations receiving outstanding student feedback across a range of criteria. If you win an award you'll receive a logo to display on your website and marketing materials. In addition to the awards, we also issue our coveted International Accommodation Quality Mark to organisations demonstrating outstanding levels of satisfaction among international students.


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