The Awards | Current Years Winners
The National Student Housing Survey (NSHS) is an annual survey of students in higher education across the UK. The survey measures satisfaction levels in all types of accommodation and allows participating institutions to measure their performance against national and regional benchmarks. The 2012 survey attracted nearly 19,000 responses from more than 120 universities and colleges across the UK.
Awarded to the institution demonstrating the highest levels of student satisfaction amongst residents.
Lancaster University (3rd consecutive year) View more information
Also shortlisted: University of Sheffield and Imperial College London.
Awarded to the private halls provider achieving the highest levels of satisfaction amongst residents.
Victoria Hall Limited (retained) View more information
Also shortlisted: Liberty Living and iQ Student Accommodation.
Awarded to the university or private hall provider achieving the highest levels of customer service.
Liberty Living / BRANDEAUX (new award category) View more information
Also shortlisted: Durham University and Victoria Hall Limited.
Awarded to the university or private hall provider achieving the highest value-for-money scores.
Victoria Hall Limited (new award category) View more information
Also shortlisted: University of Leeds and Lancaster University.
Awarded to the organisation providing accommodation which best enhances the learning experience.
Lancaster University – Fylde College Residences
Awarded to the specific university or private hall achieving the highest satisfaction levels amongst residents
Lancaster University – Fylde College Residences
Awarded jointly to the owner of the accommodation and the supplier of the broadband service with the highest satisfaction rating.
Imperial College of Science, Technology and Medicine (retained)
Awarded to the university or private hall provider achieving the highest overall rating for the booking process.
Lancaster University (retained)
Awarded to the university or private hall provider achieving the highest ratings for various aspects of the arrivals experience.
Lancaster University
Awarded to the university or private hall provider providing the best recycling and environmental facilities.
University of Sunderland (new award category) View more information
To help organisations demonstrate their accommodation standards to international students a quality mark was introduced in 2011. The mark will be awarded to organisations who achieve at least a 90% positive satisfaction rating from international students. It will be licensed for 1 year from the award date for promotional use in print and online.
The following universities and private hall providers achieved this threshold:
Liberty Living / BRANDEAUX
Victoria Hall Limited
Imperial College of Science, Technology and Medicine
University of Essex
Lancaster University